Business Process Management
Business Process Management and Mapping is critical for organisational success. Having a centralised process repository is particularly important in order to:
Ensure compliance to standards such as ISO and GDPR
Facilitate collaboration across business units
Understand resource requirements from human, bot and machinery perspective
Enable employees to find and understand processes that are relevant to their role
Understand where business optimisation and efficiencies can be applied
Ensure version control across the organisation
Configure new system implementations such as an ERP, CRM or HR system
Facilitate standardisation of processes across the organisation
Manage activity sign-off, identify bottlenecks and general departmental involvement
We utilise a market leading process tool called Skore. Skore is an online process mapping and analysis software that puts people at the centre of change. At least 5 times faster than conventional methods, it is designed to engage through live workshops, deliver instant insights and shared easily with everyone.
Business Process Re-engineering can be a game-changer to any business. If properly handled, business process re-engineering can perform miracles on a failing or stagnating company, increasing the profits and driving growth. Business process re-engineering, however, is not the easiest concept to grasp. It involves enforcing change in an organization – tearing down something people are used to and creating something new. Business process reengineering is the act of recreating a core business process with the goal of improving product output, quality, or reducing costs.
Business process mapping refers to activities involved in defining what a business entity does, who is responsible, to what standard a business process should be completed, and how the success of a business process can be determined. The main purpose behind business process mapping is to assist organizations in becoming more effective. A clear and detailed business process map or diagram allows outside firms to come in and look at whether or not improvements can be made to the current process. Business process mapping takes a specific objective and helps to measure and compare that objective alongside the entire organization's objectives to make sure that all processes are aligned with the company's values and capabilities.