Business Process Management

Business Process Management and Mapping is critical for organisational success. Having a centralised process repository is particularly important in order to:

Ensure compliance to standards such as ISO and GDPR

Facilitate collaboration across business units

Understand resource requirements from human, bot and machinery perspective

Enable employees to find and understand processes that are relevant to their role

Understand where business optimisation and efficiencies can be applied

Ensure version control across the organisation

Configure new system implementations such as an ERP, CRM or HR system

Facilitate standardisation of processes across the organisation

Manage activity sign-off, identify bottlenecks and general departmental involvement

But don't fear, we have the people, ability and tools to help you, that include:

Process Mapping

Process Re-engineering

Process Optimisation

Best in market process tool

Process Tool

We utilise a market leading process tool called Skore. Skore is an online process mapping and analysis software that puts people at the centre of change. At least 5 times faster than conventional methods, it is designed to engage through live workshops, deliver instant insights and shared easily with everyone.

Process Re-engineering

Business Process Re-engineering can be a game-changer to any business. If properly handled, business process re-engineering can perform miracles on a failing or stagnating company, increasing the profits and driving growth. Business process re-engineering, however, is not the easiest concept to grasp. It involves enforcing change in an organization – tearing down something people are used to and creating something new. Business process reengineering is the act of recreating a core business process with the goal of improving product output, quality, or reducing costs.

Process Mapping

Business process mapping refers to activities involved in defining what a business entity does, who is responsible, to what standard a business process should be completed, and how the success of a business process can be determined. The main purpose behind business process mapping is to assist organizations in becoming more effective. A clear and detailed business process map or diagram allows outside firms to come in and look at whether or not improvements can be made to the current process. Business process mapping takes a specific objective and helps to measure and compare that objective alongside the entire organization's objectives to make sure that all processes are aligned with the company's values and capabilities.

Process Optimisation

Your business processes are much more than the way you manage day-to-day tasks at your company. While many of these procedures might seem mundane or unimportant, the reality is that business process optimization is crucial for your company’s lasting success and competitiveness. If your team’s hours are filled with completed tasks that could be performed automatically or correcting errors, they’ll never be able to devote time to the work that matters most.