Robotic Process Automation  

What is it?

Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA is a complete front end tool, this means there are no API requirements or any need for custom scripting. RPA is your digital worker that doesn't take leave, doesn't have sick days and works 24/7/365.

But how does RPA differ from traditional Enterprise Automation Tools???

Fast Benefit realization

Minimal Upfront Investment

No disruption to underlying systems

Led by business with support from IT

Highly scalable and adaptable

So how can RPA help you???

No matter your role within the organisation, RPA has a part to play to automate mundane and repetitive tasks that you don't want to be doing anyway. But how does it affect your business unit???

If you looking for more industry specific case studies click here

Finance & Accounting

RPA can assist in automating the following areas in F&A:

  • Procure to Pay

  • Accounts Receivable and Payable

  • Payroll processing

  • General Ledge entry and reconciliations

  • Preparing, filing and paying tax returns

  • Aggregating data for reporting for:

    • Trial balance

    • Cash flow

    • Profit & Loss

    • Variance Analysis​



RPA can assist procurement with automating the following:

  • Managing invoice collection and delivery

  • Submitting transactions for processing

  • Generating and distributing reports

  • Creating and submitting purchase orders

  • Creating and submitting of requisition orders

  • Contract Assessment

  • Deviation identification

  • Spend Analysis

  • Supplier background checks and onboarding


Information Technology

RPA can be used to drastically reduce the load on the IT team by automating the following:

  • Test IT Applications

  • Perform Enterprise data and content management

  • Maintain IT services and solutions

  • Support IT services and Operations

  • Perfrom data admin and maintenance

  • User Setup and Configuration

  • FTP download and upload

  • Application Integration

  • Data Migration


Internal Audit

Internal Audit should be your internal management consultants but instead they have to deal with repetitive, tedious operations that the bot can automate, such as:

  • Assessing risks for compliance

  • Conducting flux analysis

  • Automating text-heavy documents

  • Conducting "What-if" analysis on data sets

  • Detection of suspicious logs associated with IT systems

  • Population testing

  • Real-time reporting of frauds arising in financial systems

  • Issue tracking visualization


Human Resources

The human resourcing department can utilise RPA to free up valuable resource time by automating the following:

  • Recruit and Onboard Employees

  • Source Candidates

  • Sieve through CVs for a particular role

  • Manage employee performance

  • Manage employee compensation program

  • Manage the HR helpdesk

  • Manage Employee off-boarding ensuring they are completely off the organisation's systems


Marketing and Sales

Marketing and Sales need to consistently be on the forefront of developments in the market as well as timeously serve their clients. As such, RPA serves to assist by:

  • Develop and Manage CRM systems

  • Perform continuous competitive research

  • Manage Sales performance

  • Manage returns and exchanges

  • Provide deeper understanding of customer  insights

  • Integrate with chat bots and voice bots

  • Integrate with the call center so that agents are paying attention to their clients instead of looking for information