Why Workflow is Critical within
Knowing the importance of workflow is one thing but having a sense for what an effective workflow software solution is — and what it can do — is the next step. The following list may be helpful in better understanding the importance of workflow and specific areas that workflow software offer tangible benefits to organizations:
Paper trail is replaced by a digital trail
We have talked with people who manage warehouses full of files. The result is a morass of paper, cabinets, lost or misplaced documents — and stress. Workflow software keeps digital copies of files, automates the routing of tasks, alerts those who need to take action, and keeps a record of everything relevant to the process.
So much activity in an organization is duplicative (or, worst, wasteful.) A workflow software solution helps to identify up-front the critical points of activity, enabling you to define specific actions, participants and results that should occur.
No stopping for signatures
Electronic signature technology on eForms allows for fast approvals (including executives on the go) and the reduction in time lost as a result of waiting for paper-based signatures.
A better understanding of how time relates to action
Business activities are deadlines driven. Effective workflow solutions provide triggers that keep processes moving according to a timeline, enabling participants to see precisely when and where input is required.
Automation focuses on activities
A workflow engine that has the ability to create automated workflows allows you to set up processes, then let them run. The majority of work that occurs within processes can be automated, freeing up time and allowing you and your team to focus on more strategic activities.
Whether through more access points (mobile, Internet of Things), communication channels (social media), or platform (on-premise, cloud, hybrid), a solid workflow solution gives everyone involved with your processes—both inside and outside of your firewall—the appropriate level of access along with the BPM tools to make a difference.
Your business processes are meant to deliver results. You should know what is happening within your operation at any point in time. Workflow is important because it gives you regular insights into what is occurring within your processes, the people involved, and a sense for how effectively your organization meet its deadlines.